Tuesday, January 15, 2008

The dirt on Smorty

For all those considering working with Smorty here is the real dirt on them:
  • Run by some foreign name guy who can barely type or read English - at least those are the types of emails I get back from them.
  • Is owned by Ashop Commerce - same guy owns that one too
  • Located in NY but they have a IL phone number (according to the Ashop site)
  • Their post approvals are done in Turkey - probably some relative of theirs
  • They don't know s*** about programing.

Here is a series of emails from them showing an incident I had this week - I have removed MY info but left theirs:

Message to Smorty: I just added a top domain name to my blog. Blog was http://******.blogspot.com is now www.******.com and the blogspot address posts are being redirected to the new domain. I would just like to change the addy of the blog to reflect that change. WW,

Note the blog in question had been approved by Smorty and had 6 posts on it prior to this request. The blog is about 4 months old.

Dear WW,
All new domains need to be submitted as new blogs in the system as they are all indexed and ranked in Google individually, we cannot transfer it in your account. In this case, you will have to sign up with our new domain. Regards,Seb

Dear Smorty,
Since the old blogspot domain is still active (the new domain name is forwarding everything)and your system will not allow me to sign up another blog until I have 12 posts, what do you suggest would be best? Leave it alone or just add it as another blog when I have the 12 posts? I am sure that you have handled this situation before and can guide me. WW,

This is where the lack of understanding the English language backfires on Smorty

Hi WW,
We cannot do anything other than what I just told you. Different domains mean different PR's and different number of index pages and above all, different domain is a different website.You may fin all the answers to your questions about this in our FAQ.Regards,Seb

Did he even understand my request? And he got snotty with me too boot! So I did what I thought they wanted me to do and deleted the old blogspot addy and added the new one - here is my response back to me:

Dear WW,
Unfortunately your blog was declined due to the following reason(s). Google Page Rank 0 Not enough indexed pages Once you fix these errors you can re-enter your blog(s) from your admin panel under the My Account section. Smorty

This is one company that has it's head up it's ass. Do they even understand the concept of the blogger.com redirect through a purchased domain through Google? Please leave your comments I want to hear you stories about Smorty.

1 comment:

Jonathan said...

Sorry ... I think you should read my post on Smorty.

http://www.everythingwebrelated.com/2008/02/20/smorty-is-a-smarty-pants/

I wouldn't recommend ANYONE to Smorty and I am not the only one that feels that way.w